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Shipping Estimate After Order

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#1

I purchased an ER-301 last week on the 23rd, after purchasing it said I would get a shipping estimate email in a few days but I never received that email. The only email I received was the PayPal email, is it normal to take more than a week to receive an email from Orthogonal Devices?

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#2

Hello. Your confirmation email was sent on Oct 23rd to the email address that you have registered with PayPal.

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#3

Thank you for the quick response, Brian! I double checked my email just to make sure but I can’t seem to find it, would it be possible to send the email again? Just to confirm, the email registered with my PayPal is: amandwato [at] gmail.com

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#4

Ah! You are right. I did neglect to send your confirmation email. Another person with a very similar name ordered on the same day, making me believe I had already handled your order. Many apologies! Confirmation email coming through now. :bow:

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#5

Got it, thanks :slight_smile:

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